Rack Room Shoes - Racist employees!!!
I walked in the store and the employees were playing with there phones and would not acknowledge me. A white man walks in behind me and they greet him
I tried to return a pair of shoes that I bought a few days ago. I wore them for the first time and the back hurt my feet so badly that I had to leave work early to get them off. The store wouldn't give me a refund because I had worn them.... How on earth would anyone...Read more
I didn't like
- Return and exchange policy
Merchandise credit why do you call it a Credit?? The customer loss ,, the money by return the shoes !! company gain this is not a credit you just loss your money, need to say no return, instead of leading the customers with the so call merchandise credit card??? Also...Read more
I didn't like
- Merchandise cred cr you the compa the money wit no shoes
Nike Shoes Review
The little ole gray haired lady at boaz , alabama store was rude and hateful !!!!
1- Rack Room Shoes Customer Care --Original Message-- From: Date: 10/24/2016 11:17:57 AM To: email@example.com Subject: Returns & Exchanges The following contact request has been made: Reason for request: Returns & Exchanges Message: I have 2 girls ages...Read more
I bought a pair of heels on a Saturday and on Tuesday, after wearing them twice, a part on the heel was peeling off. I took them back and they said there was nothing they could do for me because they have been worn. They would not let me exchange them or return. The manager, if that's what you want to call her is Alex and she's very disrespectful. I will never go back there!!!
Hello, I am very disappointed. I bought a pair of Low Rider black boots #354054 for $49.99 several months ago. I do not have the receipt or box anymore. I can no longer wear these boots. All of the material on the front of the boots has peeled off as though made of...Read more
Rack Room Shoes Manager Review
A store manager cornered and confronted me because she believed I had made a complaint about her, I have no clue where she got that idea but I will never shop at Rack Room again.
Rack Room Shoes Customer Care Review
I returned a pair of shoes which they recieved in the 16th of sep and here it is on the 30th and they still haven't posted the money back on my account!!
I have been a regular customer of Rack Room Shoes and I have been visiting your store at 3420 East FM 544 #780, Wylie, TX 75098. I am feeling so bad as this was one of the worst customer service that I have ever had my whole life. On 5/30/16 between 8:30pm-9:30PM i...Read more
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