filters
state:
Show
city:
Show
product:
Show

Avoid doing business with Rack Room Shoes. Their in-store associates were polite; however, their online "customer care specialist" (clearly a misnomer) are horrible. Under no circumstances "order" a pair of shoes from them. They will not deliver, be unable to...
Read more
1.0
I didn't like
  • Customer care online is awful - product delivery is awful
#703488
Reply to reviews
Returned shoes doesn't fit my son but I found a coupon wanted to purchase additional shoes in the correct size it's an even exchange but I wanted to use coupon all he had to do was refund my card then resell me shoes then apply coupon (simply), but his racist *** told...
Read more
I didn't like
  • Store manager
#595329
Reply to reviews
They called my momma a liar yesterday 5/13/13 yesterday in front of customers and in front of the DISTRICT MANAGER. It was the manager who did this to. and the DISTRICT MANAGER didn't say anything to her when she did this right in front of customers even to. there is...
Read more
#408930
Reply to reviews
Rack Room Shoes at 11860 Pines Boulevard Pembroke Pines, FL 33026 - (954) 433-2154 is the worst store ever. Unless you are white or hispanic, you WILL get treated like ***! I purchased a pair of sandals on 05/12/2012 and less than 10 days later, the strap broke. I...
Read more
Anonymous
Anonymous

Lmao this is such a lie tho

Anonymous
Anonymous

Went to the one in Philadelphia and they racist too. They don't hide it

#335195
Reply to reviews

Rack Room Shoes Customer Care Review

Rack Room Shoes
#928602
1.2
Details
I returned a pair of shoes which they recieved in the 16th of sep and here it is on the 30th and they still haven't posted the money back on my account!!
Comment
Show
Customer service
Delivery Service
Discounts and Special Offers
Diversity of Products or Services
Location
Price Affordability

Shoes Review

Rack Room Shoes
#741536
Bogo? Not on ANY of these shoes under the sign. False advertising. Rack room Shoes Birmingham, AL 35242
Comment
Show

Employees Review

Rack Room Shoes
#569889
My mom and I walked into the store [outlet in anthem] the service is horrible, all the employees did was try to prevent talking to any customer and pretend to do their work, we had tried to get every employees attention and they walk by like we're ghosts.. I've never been so upset with employees before, especially if I see the employees think they're to good to serve any assistance
Comment
Show