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1. I ordered a pair of size 6 shoes, and they sent size 8!! 2. The shoes were the wrong Color!! 3. I called to try to return them, and the rep hung up on me.!! 4. I emailed them and they said they would email me a shipping label so I could return. After 2 days they...
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1.0
#1325886
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Rack Room Shoes - Missing packag

This is ridiculous I should have been made aware that my package would be sent back. There was no email or notice. I will never shop here again!!!!
1.0
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#1320450
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Rack Room Shoes - Rack room sucks!!!!!

It’s has been 3 weeks since my order has been out for delivery and I have yet to receive this order! I tried to resolve this through rack room chat just to receive a rude response from a “customer service” agent! I think she needs more training because she sucked and didn’t resolve my issue! I will NEVER buy from here OR recommend them to anybody! Stay away!!
2.1
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#1319648
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Not only are the employees in the Granbury, TX store very rude, they are the same way in Weatherford TX as well. I went online and purchased a pair of Nike shoes and 6 pair of socks. I placed this order on 7/24. I paid an extra $13 for shipping to be here in 2 days, as...
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3.8
#1318068
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Rack Room Shoes - Bad people in the store

They dint give any gelp
1.5
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#1315952
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I ordered both my boys a pair of tennis shoes this morning. I correct my shipping and billing address at the time of purchase. Minutes after placing the order I got a confirmation email and noticed the shipping address was incorrect. I immediately called to inform them...
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1.0
#1311622
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Visited rack room shoes for the first time bought 2 pairs of shoes..once i got home one pair fit tightly so i called customer service since i live over an hour away they told me i could return the shoes & they would send a bigger size..well a month later they have...
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1.5
#1311207
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Purchases Highland Creek (Comfort 'Docks') over past months from store #0117 in Stone Mountain, GA...tan, brown and navy...apparently the rubber-sole around the shoe is glued and no problem with the tan and brown pairs, however the navy shoe's rubber sole began to come...
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4.8
#1308462
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Rack Room Shoes - 2 months of use and bottom rubber is comming off
Rack Room Shoes - 2 months of use and bottom rubber is comming off
Rack Room Shoes - 2 months of use and bottom rubber is comming off
Rack Room Shoes - 2 months of use and bottom rubber is comming off
Rack Room Shoes - 2 months of use and bottom rubber is comming off
Rack Room Shoes - 2 months of use and bottom rubber is comming off
Rack Room Shoes - 2 months of use and bottom rubber is comming off
I am very loyal to "New Balance" Mens Shoes and for last many years I only purchase and wear theses shoes last two paid I had purchased about a year ago against sales buy one and 2nd pair at and used 1st pair very satisfactory and 2nd pair kept *** back up and falling...
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#1298475
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Contact Rack Room Shoes

Mailing Address:
Rack Room Shoes
Phone:
(800) 306-9309
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Rack Room Shoes - Shipping

Room rack shoes shipping is ABSOLUTELY HORRIBLE AND EXPENSIVE. I paid $8 to get the shoes in a week and it still took longer. I wouldnt buy again from them because of their horrible shipping!!!
1.0
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Website
#1297065
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