1. I ordered a pair of size 6 shoes, and they sent size 8!! 2. The shoes were the wrong Color!! 3. I called to try to return them, and the rep hung up on me.!! 4. I emailed them and they said they would email me a shipping label so I could return. After 2 days they...Read more
Rack Room Shoes - Missing packag
This is ridiculous I should have been made aware that my package would be sent back. There was no email or notice. I will never shop here again!!!!
Rack Room Shoes - Rack room sucks!!!!!
It’s has been 3 weeks since my order has been out for delivery and I have yet to receive this order! I tried to resolve this through rack room chat just to receive a rude response from a “customer service” agent! I think she needs more training because she sucked and didn’t resolve my issue! I will NEVER buy from here OR recommend them to anybody! Stay away!!
Not only are the employees in the Granbury, TX store very rude, they are the same way in Weatherford TX as well. I went online and purchased a pair of Nike shoes and 6 pair of socks. I placed this order on 7/24. I paid an extra $13 for shipping to be here in 2 days, as...Read more
Rack Room Shoes - Bad people in the store
They dint give any gelp
I ordered both my boys a pair of tennis shoes this morning. I correct my shipping and billing address at the time of purchase. Minutes after placing the order I got a confirmation email and noticed the shipping address was incorrect. I immediately called to inform them...Read more
Visited rack room shoes for the first time bought 2 pairs of shoes..once i got home one pair fit tightly so i called customer service since i live over an hour away they told me i could return the shoes & they would send a bigger size..well a month later they have...Read more
Purchases Highland Creek (Comfort 'Docks') over past months from store #0117 in Stone Mountain, GA...tan, brown and navy...apparently the rubber-sole around the shoe is glued and no problem with the tan and brown pairs, however the navy shoe's rubber sole began to come...Read more
I am very loyal to "New Balance" Mens Shoes and for last many years I only purchase and wear theses shoes last two paid I had purchased about a year ago against sales buy one and 2nd pair at and used 1st pair very satisfactory and 2nd pair kept *** back up and falling...Read more
Rack Room Shoes - Shipping
Room rack shoes shipping is ABSOLUTELY HORRIBLE AND EXPENSIVE. I paid $8 to get the shoes in a week and it still took longer. I wouldnt buy again from them because of their horrible shipping!!!
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