I was in the Rehoboth Beach store in seaside on October 7 at 10:00 am. I asked the man who was working if he could help with a size “well” he was so obnoxious and rude we could hardly believe it. He made a face and gestured with his hands “LOOK HE SAID HERE TO HERE ARE...Read more
Rack Room Shoes - Will never order again.
I ordered two pairs of little boys boots a 5 & 10 and i received weeks late a size 6 boots and a women’s size 9 Nike slide. Not even close to my order. And all they said after i had to search for the number because it’s not on their website is to “return them then” and hung up on me.
I purchased a pair of shoes at the Roanoke, VA store. I wore them to work twice. The shoes hurt my feed tremendously and my husband i attempted to return the to the store today. We were told the were worn out on the tip and the heel...this after only wearing to work...Read more
Went to buy my son and me shoes . well bought them walked out seein 110 dollars and by my calculations bogo 1/2 off should have been less. They charged.me 69.99 imstaed of 49.99 like the sign said. So went back in and viviana looked and qrong tag in that spot. Oh right...Read more
Rack Room Shoes - Rude to customers
So there are 2 women that work there associate and a assistant manager both didn’t know what they talking had a mean face when walking in I give them no stars , if they don’t like customer service why work there get the *** out no there’s a guy who work there he’s awesome I always look for him but never there when I come 2 ladies are trash pieces of ***
1. I ordered a pair of size 6 shoes, and they sent size 8!! 2. The shoes were the wrong Color!! 3. I called to try to return them, and the rep hung up on me.!! 4. I emailed them and they said they would email me a shipping label so I could return. After 2 days they...Read more
Rack Room Shoes - Missing packag
This is ridiculous I should have been made aware that my package would be sent back. There was no email or notice. I will never shop here again!!!!
Rack Room Shoes - Rack room sucks!!!!!
It’s has been 3 weeks since my order has been out for delivery and I have yet to receive this order! I tried to resolve this through rack room chat just to receive a rude response from a “customer service” agent! I think she needs more training because she sucked and didn’t resolve my issue! I will NEVER buy from here OR recommend them to anybody! Stay away!!
Not only are the employees in the Granbury, TX store very rude, they are the same way in Weatherford TX as well. I went online and purchased a pair of Nike shoes and 6 pair of socks. I placed this order on 7/24. I paid an extra $13 for shipping to be here in 2 days, as...Read more
Rack Room Shoes - Bad people in the store
They dint give any gelp
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