Rack Room Shoes - Rackroom Poor customer service
I ordered shoes from Rackroom on May 19th in store. The sales representative had to order the shoes that I wanted because they didn't have the size or color in store.
They told me that it was 7-10 business days. I am yet to receive my shoes. The tracking doesn't work. No one has notified me on anything.
The shoes have been paid for. So what is the hold up, Rackroom?
Oh, after ordering, the sales rep ordered the wrong color! Poor service all the way around.
Reason of review: Order processing issue.
Location: 515 Boardwalk Blvd, Bossier City, LA 71111, USA
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Comments
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Tracking doesn't work. Associate in store not helpful or polite.
Don't know who they use for shipping. They give no information on site or at store.