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1.6
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Advertised vs Delivered
Customer service
Delivery Service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Location
Price Affordability
Product or Service Quality
Staff
Value for money
Warranty
Website
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I bought $350 worth of shoes there for Christmas gifts for various people. The two pair of boots I tried to return were the buy one, get one free...

I had bought six pair of boots, all the same brand, all the same deal. The manager told me that the two pair of boots were both the free pair of boots and no money would be refunded. All I wanted was the $79.00 dollars I had paid for one pair! Both pair were being returned!!

Leave there with what you have and do not expect to be able to return anything for any money!! You have been taken!!!!!!

Product or Service Mentioned: Rack Room Shoes Manager.

Reason of review: Return, Exchange or Cancellation Policy.

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