Contact Rack Room Shoes Customer Service
Rack Room Shoes Phone Numbers and Emails
Toll-Free Number:
-
(800) 306-9309
Rack Room Shoes Emails:
Customer Service
Legal
Contact Information
Rack Room Shoes Website:
Rack Room Shoes Help Center:
Corporate Office Address:
Rack Room Shoes, Inc.
8310, Technology Dr
Charlotte,
North Carolina
28262-0301
United States
Summary of Rack Room Shoes Customer Service Calls
401
TOTAL
CALLS
CALLS
05:19
AVG CALL
DURATION
DURATION
24%
ISSUES
RESOLVED
RESOLVED
Top Reasons of Customers Calls
Consumers Call the Most From
Why Do People Call Rack Room Shoes?
Shipping and Delivery Question:
- “Order shoes 2x and never received them either tine”
- “Order has not arrived”
- “Did not receive payroll check”
Request for Information Question:
- “About a return”
- “Order status”
- “Find out about returns”
Return/ Replace Question:
- “Return”
- “Return issue”
- “Exchange”
Employment Question:
- “W2$”
- “W2”
- “I haven’t received my W2”
Account Question:
- “Password reset”
- “Login app”
- “Cant lon into my account”
Payments and Charges Question:
- “Payment”
- “Employee discount”
- “False charges”
Staff Question:
- “Customer Service”
- “Complaints of rude customer service attitude nasty and was not able to return my shoes.”
- “Complaint of rude customer service”
Refund Question:
- “Refund”
- “I need a refund my reciept is washed-out”
- “Won't give me refund at store”
Product/ Service Question:
- “Order about to be shipped to wrong address”
- “Defective product”
- “Buying shoes”
Cards Question:
- “Card charged twice”
- “Gift card”
- “Check for money on card”
Website/ Application Question:
- “Trying to make a order online”
- “Site is down”
Activation/ Cancellation Question:
- “I want to cancel my order”
- “Canceled order”
Other Question:
- “Online purchase”
- “Calling back”
- “Check J gi”
Compare Rack Room Shoes To
Companies are selected automatically by the algorithm. A company's rating is calculated using a mathematical algorithm that evaluates the information in your profile. The algorithm parameters are: user's rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.
Rack Room Shoes