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Purchases Highland Creek (Comfort 'Docks') over past months from store #0117 in Stone Mountain, GA...tan, brown and navy...apparently the rubber-sole around the shoe is glued and no problem with the tan and brown pairs, however the navy shoe's rubber sole began to come...
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4.8
Product
#1308462
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Rack Room Shoes - 2 months of use and bottom rubber is comming off
Rack Room Shoes - 2 months of use and bottom rubber is comming off
Rack Room Shoes - 2 months of use and bottom rubber is comming off
Rack Room Shoes - 2 months of use and bottom rubber is comming off
Rack Room Shoes - 2 months of use and bottom rubber is comming off
Rack Room Shoes - 2 months of use and bottom rubber is comming off
Rack Room Shoes - 2 months of use and bottom rubber is comming off
I am very loyal to "New Balance" Mens Shoes and for last many years I only purchase and wear theses shoes last two paid I had purchased about a year ago against sales buy one and 2nd pair at and used 1st pair very satisfactory and 2nd pair kept *** back up and falling...
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#1298475
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Rack Room Shoes - Shipping

Room rack shoes shipping is ABSOLUTELY HORRIBLE AND EXPENSIVE. I paid $8 to get the shoes in a week and it still took longer. I wouldnt buy again from them because of their horrible shipping!!!
1.0
Details
Advertised vs Delivered
Customer service
Delivery Service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Location
Price Affordability
Product or Service Quality
Staff
Value for money
Warranty
Website
#1297065
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Rack Room Shoes - Great help

Had a question and she was very helpful
#1280663
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Rack Room Shoes - Online order *** sucks even when they order it in-store!

Rack Room Shoes - Online order *** sucks even when they order it in-store!
Rack Room Shoes - Online order *** sucks even when they order it in-store!
Trying to get a shoe before the wife birthday and they didn’t have my wife size in their store and one of the worker suggested for me to order it with no shipping fee. So I did and waited a full week and 1 day. And what they send me was a *** wrong different shoe!!!!
1.0
Details
Location
#1272197
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In store customer service is always great at my local store. Sales people are always pleasant and cheerful. They are very helpful, but don't hover over you. The sales are always good. The selection of shoes are always plentiful. However, they tell you to sign up and...
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4.5
I liked
  • Selection of shoes
I didn't like
  • Web site survey account experience
#1269525
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Rack Room Shoes - Credit card fraud

Unauthorized charges on my card
#1260680
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They had no shoes in my shoe sizes, No Shoes that Where Good Brands I liked and That are Popular, They had mens Shoes But now Womens Thats not fair, They have no half sizes, i dont Recommned going there ever. It was Yesterday This Happened. It wasn't very good service...
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#1250969
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Rack Room Shoes - Took two payments

I ordered 2 pair of shoes and rack room hit my bank account twice and they admitted that it was hit twice but my $50 dollars was never refunded to me so I payed a $100 for two shoes which should have been only$50 next purchase will be from shoe Carnival I’ve never had a problem with my orders with them highly pissed of buyers beware don’t order from online
2.5
Details
Advertised vs Delivered
Customer service
Delivery Service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Location
Price Affordability
Product or Service Quality
Staff
Value for money
Warranty
Website
#1234389
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In the store in Columbia, TN there was today a girl, black short curly hair. She was not attending me good. I wanted to buy two pairs of shoes but one needed to be order. When I show to her with my phone which shoes I wanted she took my phone away for me. I ask her if...
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#1219685
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