Rack Room Shoes - Avoid Rack Room shoe store in Elizabeth City, NC
I was given a pair of boots and Ked's tennis shoes as a Christmas gift. They did not fit, and I thought they were cheap looking .
I tried to return shoes with the receipt. I was told I needed the original debit card for a refund. This was a gift, so I would have to get the debit card from the gift giver. I was offered a store credit.
However, the boots were no longer on sale. This meant that I would now have to pay full price.
I called customer service and all they said was sorry. I will be getting the debit card for a refund and never shop there again.
Reason of review: Poor customer service.
Location: Hufsmith, Texas
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